The staff is top notch; they all do a great job, are friendly and very professional. They’re always checking on things and making any requested adjustments. I love planning events at Shanty Creek; they always come off flawlessly. The facility upgrades are very noticeable and welcome!
I wanted to take a minute to just thank you and your staff for your help with the Advanced Maritime Academy last week. As a staff, we couldn’t have been more pleased with how the event went, and I recognize that a large part of that was due to your beautiful venue and friendly staff.
I have worked with many hotels around the world and never had such consistency in service, great food, attention to detail, and just staff EVERYWHERE to happily assist. WOW – it makes a difference and our staff noticed it and commented on it – we definitely want to return.
Everyone is saying it was the best conference ever! Your staff was the best.
Your staff was simply wonderful… When you’re running an event as large as our conference, having staff like yours is truly a blessing. Additionally, I wanted to send out appreciation to your chef. I received many compliments on the dinner. This was truly one of our smoothest conferences ever, thanks in no small part to your staff’s willingness to adapt to last minute changes.
Thank you for a very successful Annual Summer Conference and educational program at Cedar River Village. The surgeons offered many compliments regarding the comfort and ease of movement from area to area, and especially the beauty of the property.
Thank you to all the staff at Shanty. We had a wonderful time, left the seminar smiling and look forward to next year; what more can you ask for?
The entire conference services and food and beverage departments were a delight to work with. I really appreciated the attentiveness of the staff and their willingness to help with every one of our needs. See you next year!
We plan to return next July with our merry group. We learned our lesson… Shanty takes care of us best.
We are celebrating our 25th outing this year and it is really terrific that we have been able to come back to Schuss for all these years. It says a lot about your resort and the people who work there!
Staff was absolutely the friendliest we have experienced at, at least, 6 different resorts in many, many years. We have been to Shanty Creek at least 4 times and while we always enjoy it, you could tell your team [has improved its] customer service and satisfaction at every level of the organization and resort!!! Well done!
I wanted to say thank you for your help with our trip recently to Shanty Creek. We had a fantastic time; your facility and staff are first class. We look forward to making a return trip next year… I need to see if I can find all of the golf balls I lost over the five rounds. Those were without a doubt some of the most beautiful courses I have ever seen, let alone played. And I spent a year traveling with the PGA and Senior Tours.
The courses were great; the facilities superb; food outstanding; wait staff stellar; bar staff, miracle workers with our rambunctious crowd; and the price was fantastic; even the weather was perfect. We will be back.
The courses were in perfect shape, the service was tremendous, and the food is very good at Shanty Creek! We never left the facility to go anywhere else the entire weekend. I wanted to let you know how much I appreciated the most excellent support and efforts from the entire staff at Shanty Creek. I was very happy with EVERYTHING!!! In fact, I have already signed a contract for our 24th annual event to be held at Shanty Creek Resorts!
I just want to thank you from the whole team at Fox Motors for the excellent experience and service we received at Shanty Creek for our company meetings and lodging. Everyone in our group was impressed and had a great time! We will definitely be back again for more meetings at Shanty. Thank you.
Things couldn’t have gone smoother. We love Shanty Creek and want to thank the staff for all they do; you have the friendliest and most accommodating staff around. Job well done, thanks for all you do!
Thank you for the great execution for my meetings last week. The meeting room, food, golf and service were excellent. I couldn’t have asked for a better outcome. For most meeting attendees it was a first time visit to Shanty Creek and they were very impressed with the entire resort. Well done!
Meeting rooms looked great and were set up exactly as we wanted. Staff in every area made sure we had what we needed to make our event a success. Whether it was adjustments to sound system needs, last minute coffee service or whatever, the staff was so friendly and accommodating it was almost unbelievable. The place looks great. The people were great. We were glad to be there.
Last year was my first time organizing a skiing and tubing trip for our local cub scout troop. This trip was something new for our group and I had many reservations organizing an event of this size. Thankfully Shanty Creek’s staff made sure that the event was one the boys will remember for a lifetime. It is all they talk about! We can’t wait until our next trip.
We stayed in a Summit Village condo for a week in January. The property was in very good repair and very clean. All the little things were included example: salt and pepper shakers, well-stocked dishes, pots and pans, dishwasher detergent. The bath was well stocked with plenty of towels. Firewood was stacked and ready for use in the fireplace. And the view was spectacular. (There was a nice covered porch that we didn’t use due to the cold weather but would be great in the spring summer or fall.) The hotel on property has an indoor and outdoor pool, which we were able to use even though we weren’t staying in the hotel. There was shuttle service to all the ski lifts and tubing park, and into the town of Bellaire. Several nice restaurants and everyone was as friendly and helpful as could be.
– Margaret B.
A quick shout out to our elite partnership with Schuss Mountain and Shanty Creek Resorts. It has been (and still is) a truly wonderful partnership. They have been a friend to our Win Alpine club, offering us the very best opportunity to train at the times we request. Get this, Schuss/Shanty offers any athlete that lives in their seven county area a season pass for an extremely reduced fee if that student is on the honor roll!
We work with Phyllis in group sales. She is an absolute pleasure to work with and very accommodating. Her right hand woman, Stephanie Koppe, handles all of our needs with a smile.
The CEO, Peter Bigford, welcomes our team in-person everyday we are on the hill. Brad Miller, the on-hill race manager makes sure our training area is setup every time we arrive to train. Rick VanTongeren, the director of the Ski School always double checks for Win Alpine and makes sure all is going well, always asks if there is anything we need. Steve Kershner, Director of Skiing, is always making sure our teams’ needs are met. What a team!
It just makes both Scott and me feel so wonderful that they care so much about Win Alpine as a client, but even more so they care about the well being of our athletes and coaches. Shanty Creek Resort exemplifies the true meaning of caring.
The weekend exceeded all [our] expectations and we had a wonderful time. Our room was gorgeous, comfortable and we wanted for absolutely nothing… it was just ideal. The skiing was superb, kids enjoyed the tubing, indoor pool, hot tub and we all loved every minute of our time spent at Shanty Creek!!!
– Kristy S.
We just returned from a two night stay at Cedar River and had the best time! Many of our friends said it was the best family vacation they had ever had. They even said it was better than Disney World! The accommodations were amazing! How great to be able to ski onto the slopes from your back door. The skiing was fantastic and we had a blast tubing!
Congratulations! We can’t wait to see you again next year!
I just want to let you know about our experience with the resort. I worked with Jenna and she was so helpful. She gave me many good ideas to make our son’s wedding memorable. Jenna is definitely the right person for the wedding consultant position: energetic, enthusiastic, kind and just couldn’t do enough for me. She even stayed til 6:00 to see us and make sure everything was to our liking. The food was delicious, presentation great, and of course service what we have always experienced at The Lakeview. Your Pastry Chef made the wedding cake and it was beautiful & delicious. The whole evening went so well. I just wanted you to know our experience and would suggest to anyone to make their wedding reception at the Lakeview. Thank you for such quality staff and service.
– John & Sandy D.
Without hesitation I proclaim Shanty Creek: AWESOME! We have been blessed to have such a great experience and it was due to your attention to detail and flawless execution. Our guests couldn’t stop fawning over the event, and SCR’s staff. Congrats to one and all.
Thank you for making our wedding one for the ages.
Every time I run into someone who attended the reception that took place in the Lakeview Dining Room, they remark that it was the BEST wedding reception they have ever attended. We were so pleased with everyone’s incredible effort to make this evening one to remember forever. From the first moment the guests arrived until the last bus ride back to Torch Lake, it was a flawless performance from everyone!
We have never experienced anything like the wedding reception we had at Shanty Creek and we will never in our lifetime forget how special everyone at Shanty Creek was to ensure this spectacular success.
Dottie and Bob, Parents of the Bride
Thank you so much for all of the time, effort and attention to detail you put into making our wedding everything we could have possibly imagined. We will never forget our magical weekend and all of you for making it possible!
Jennifer and James
[Your wedding coordinator] was the most professional, caring and sincere person that contacted me with regards to an opening. She was the ONLY person who congratulated my fiancée and me on our engagement. She was a joy to work with.
Jon and Catherine