PLEASE NOTE: Shanty Creek Resorts is a non-smoking property. Due to the high cost of maintaining a smoke-free environment within a guest room, a cleaning fee of $200 will be added to your account should it be found an individual or individuals have smoked in a non-smoking room associated with this confirmation.
Guaranteeing Your Reservation
We require a credit card deposit equal to first night’s lodging to guarantee your reservation. This deposit will be charged to your credit/debit card upon completion of your booking.
Cancellations, Changes, and/or Early Departures
Reservations with the rate of WEBRATE are NON REFUNDABLE otherwise if you need to cancel or change the dates of your reservation please notify Shanty Creek Resorts Reservation Office no less than 5 days prior to the confirmed arrival date as shown above to avoid any penalties. Penalty charges equal to first night’s room rate/package rate. A $10 handling fee applies for all cancellations occurring more than 5 days before the above confirmed arrival date. Reservations during December 26th – January 2nd require a 14 day cancellation notice.
Specific Lodging Requests
Shanty Creek Resorts gladly accepts requests for specific room locations and bedding types. Every effort to provide the requests will be made by the staff, however, requests are not guaranteed and are subject to availability. Requests can only be confirmed at the time of arrival.
All lodging packages do not include rentals.
Resort Fees & Taxes
In response to our guest requests to simplify billing and offer exciting services for all registered guests to enjoy, guests will incur a 9% daily resort fee charge. This fee provides services and entrance to the Fitness Center, pools, village shuttle service, daily (M-F) paper, concierge services, wireless Internet access, limited activity department programs and many other services. State tax is currently 6% and our Tourism Assessment is 5% and may change without notice. Individuals requesting tax exempt status must provide a copy of a valid exempt form along with payment using the tax exempt organization’s credit card.
Check-In and Check-Out Times
Check-in begins at 5pm or as rooms become available thereafter. Individuals arriving early may be accommodated for an early check-in providing the confirmed room type is both clean and vacant at the time of arrival. If arriving early and your confirmed room is not available, the resort will happily secure your luggage.
Check-out is prior to 12pm. If a meeting, event or leisure activity will postpone departure past checkout time, the resort can secure your luggage. Late departure arrangements may be possible. Please call the Front Desk on the day of check out for rates and availability. Guests may use the Fitness Center locker room to change clothes or freshen up.
Shanty Creek Resorts Debit Card Advisory
We will gladly accept your debit card for transactions at our resort. When your debit card is utilized for this reservation your account will be debited for the deposit equal to the total of your first nights lodging. Your deposit will be applied to the last night of your stay.