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Mountain Times Employee Newsletter: Summer 2025

Sunrise
Shanty Creek Logo

A Letter from Our COO: A Summer to Look Forward to

To Our Shanty Creek Team,

As we officially kick off the Summer Season here at Shanty Creek Resorts, I want to take a moment to reflect, celebrate, and share our excitement for what lies ahead.

First, a huge congratulations and heartfelt thank you for an outstanding winter season. Our slopes were alive with energy, and the effort each of you put in helped deliver unforgettable experiences to our guests. Your dedication made all the difference—it showed in the smiles, the return visits, and the glowing reviews.

Building on that momentum, we recently hosted the Hall Financial Michigan Open at Cedar River Golf Course. Once again, this team rose to the occasion. The upgrades to the Cedar River Hotel and surrounding grounds—from fresh paint to thoughtful landscaping and behind-the-scenes enhancements—highlighted the very best of what Shanty Creek has to offer. Guests and golf professionals alike noticed, and the pride we all share in this resort truly shined through.

That same spirit of “Paint and Pride” continues as we shift our focus to Summit Village. We’re bringing the same level of care and attention to these areas, because every part of the resort should reflect the excellence you bring every day. Your pride in your work and in this property is what makes Shanty Creek feel like home for so many.

This summer, as we welcome guests from near and far, we’re also excited to welcome new team members—both from our local community and from around the globe. Please join me in extending a warm Shanty Creek welcome to our international staff from Thailand, Uzbekistan, Spain, France, and Honduras. Their contributions are essential to keeping us fully staffed during our busiest time of year, and we’re grateful they’re part of our team.

One of the highlights of the season will be our monthly cultural events—opportunities to share, learn, and celebrate the diverse traditions that make our team so unique. I’m genuinely excited about the connections we’ll build and the memories we’ll create together.

I also hope to see you and your families at the July 3rd Barbecue and Fireworks Celebration—our way of saying thank you and a chance for us all to enjoy time together.

And don’t miss out on an opportunity to support your department and earn a little extra through our C.R.E.W. Program If you’re interested in helping your team and coworkers, ask your department manager for details.

Looking ahead, I’m filled with optimism and gratitude. We’re on track for an incredible Summer 2025, and it’s all thanks to the dedication, energy, and heart that each of you brings to work every day.

Thank you for showing up, for pitching in, for caring, and for being part of what makes Shanty Creek so special.

Here’s to a fantastic summer season!

Warm regards,

Andrew Reh
Chief Operating Officer
Shanty Creek Resorts

IMPORTANT: ADP and the ADP APP

Download the ADP Mobile APP!

It’s 2025… and yes, there’s an app for that!

Still punching in like it’s 1999? Time to join the 21st century! 📱 Shanty Creek's mobile app is here and it does way more than just track your time.

With the app, you can:
🕒 Clock in/out (no more hunting for a timeclock)
💰 Access your pay stubs, update direct deposit, tax info, and personal info
🧾 Review and manage your benefits
🗓️ Manage your punches and approve timesheets (shoutout to the managers!)
📰 Stay in the loop with company news and updates

It’s like having HR help, Payroll, and a time machine in your pocket. So what are you waiting for? Download the app and embrace the future—it’s already here!

If you have questions, please reach out to any member of the Human Resources Team (Jeremy Leach, Tracey Cooper, Jill Smith, or Brian Coon).

Mobile Timekeeping Policy

Purpose:

The purpose of this Mobile Timekeeping Policy is to establish guidelines and procedures for employees who utilize mobile devices to record their work hours and attendance accurately.

Policy Statement:

Employees may use approved mobile timekeeping applications or systems to record their work hours and attendance. All timekeeping activities must comply with company policies and relevant labor laws.

Responsibilities:

Employees:

  • Employees are responsible for accurately recording their work hours and attendance using the designated mobile timekeeping system.
  • Employees must ensure that they have a secure and reliable internet connection when recording their time to prevent data loss or inaccuracies.
  • Employees should promptly report any discrepancies or issues with the mobile timekeeping system to their supervisor or the HR department.

Supervisors/Managers:

  • Supervisors or managers are responsible for verifying and approving employee time records submitted through the mobile timekeeping system.
  • Supervisors should monitor employee timekeeping activities to ensure compliance with company policies and labor laws.
  • Supervisors must address any concerns or discrepancies related to employee timekeeping promptly and appropriately.

HR Department:

  • The HR department is responsible for overseeing the administration and implementation of the mobile timekeeping system.
  • HR personnel should provide training and support to employees and supervisors on how to use the mobile timekeeping system eƯectively.
  • The HR department will address any technical issues or system updates related to the mobile timekeeping system.

Guidelines:

Accuracy: Employees must accurately record their work hours and attendance using the mobile timekeeping system. Falsification of time records is strictly prohibited and will result in disciplinary action.

Security: Employees should take appropriate measures to safeguard their mobile devices and login credentials to prevent unauthorized access to the mobile timekeeping system.

Privacy: Personal information collected through the mobile timekeeping system will be treated confidentially and in accordance with company privacy policies.

Compliance: All timekeeping activities must comply with company policies, as well as federal, state, and local labor laws governing work hours, overtime, and breaks.

Enforcement: Violations of this Mobile Timekeeping Policy will result in disciplinary action, up to and including termination of employment, in accordance with Shanty Creek Resorts policies and procedures.

Modification: This policy may be modified or updated by the company as necessary. Employees will be notified of any changes to the Mobile Timekeeping Policy.

 

Employee Privileges

Changes & Updates

We have updated our Employee Privileges as part of our overall effort to evaluate Total Rewards, Perks, and Benefits. It is our goal to ensure that Employees continue to enjoy all this incredible resort has to offer while ensuring that these benefits and privileges are earned.

Resort Privileges

We welcome all out SCR employees to enjoy our property amenities. Employees are reminded that the Standards of conduct outlined in the Employee Handbook always apply when on SCR property. Moreover, employees must always have a "guest-first" and "SCR-first" mindset to ensure we are exceeding the needs of our guests and delivering profit to the bottom line.

overhead photo of the watertower at The Lakeview Hotel overlooking Lake Bellaire at Sunset.

Fitness Center Privileges

Eligibility:

Employees are eligible to receive fitness center privileges based on their employment type and hours worked.

Full-Time Employees (30 hours or more):

  • Full-time employees and their immediate family members (spouse, children, and current stepchildren) are eligible for complimentary fitness center access.
  • Immediate family members must check in with the employee’s name the first time they use the facility. A pass will then be issued to the family member.
  • Employees are responsible for the conduct and behavior of their family members while using the fitness center.

Variable Hour and Part-Time Employees (less than 30 hours/week):

  • Part-time and variable hour employees are eligible to purchase a discounted weekday fitness center pass.
  • The discounted pass applies only to the employee; family members are not eligible for this discount.
  • Passes must be purchased at the Fitness Center where a pass card will be issued.

Seasonal Employees:

  • Seasonal employees are not eligible for complimentary fitness center access.
  • Seasonal employees may purchase a public pass at the standard rate with no discount.

Conduct and Code of Behavior:

  • The SCR Standards of Conduct outlined in the Employee Handbook apply at all times when using the fitness center.
  • Employees and family members must respect all posted rules, including proper equipment use and time limits.
  • Proper athletic attire, including closed-toe shoes, is required. No jeans, cut-offs, or inappropriate clothing are permitted.
  • Employees may not use SCR-issued, branded uniforms when using the fitness center for personal use.
  • Employees and family members are expected to maintain cleanliness and respect other users' space and privacy.

Terms and Conditions:

  • Fitness center access is subject to space availability and may be restricted during peak hours or high-demand periods.
  • Benefits may be temporarily or permanently suspended due to behavior contrary to SCR Standards of Conduct or violations of the Benefits policies and procedures.
  • The Sr. Manager of Hotel Services may grant additional privileges or modify access on a case-by-case basis at their sole discretion.

This policy is designed to provide employees with opportunities to enjoy Shanty Creek’s fitness amenities while ensuring a positive and respectful experience for all users.

Golf Privileges

Eligibility: 

SCR Employees are eligible to receive golf privileges. However, any active Mountain Creek Members hired by SCR must forfeit and cancel existing memberships. Any prepaid presidential golf membership value will be refunded pro-rata through the end of the existing agreement term.

Dress Code and Conduct:

The SCR Standards of Conduct always apply to any employee on SCR property. A proper dress code is required for all employees, family, and friends. Collared shirts are preferred. Jeans, cut-off shorts, tank tops, or clothing with inappropriate messages or pictures will not be permitted on any SCR golf course. Employees are responsible for the dress and conduct of their family and guests—without exception.

Detail of Benefit:

Employees may use golf privileges on a space-available basis only Monday through Thursday. Weekend bookings are not available from Memorial Day through Labor Day. Weekend bookings outside of peak season are subject to approval by the Director of Golf. Tee times are required and cannot be made more than 48 hours (about 2 days) and must be made by the Employee. Benefits are subject to cancellation or postponement depending on guest demand.

Benefits include:  

  • Full time Employees (30 hours or more): Complimentary Greens Fees and cart are available for Employees and immediate family members (spouse, children, and current stepchildren). Employees need not be present but are responsible for booking and guest/family conduct.

  • Part-time employees (less than 30 hours/week): Employee will receive complimentary green fees and cart. Spouse and immediately family members must be playing with the Employee to receive this privilege.

  • Complimentary Range Balls are available at any practice facility across the resort.

  • Benefits may be temporarily or permanently suspended due to behavior contrary to the SCR Standards of Conduct or violations of the Benefits policies and procedures.

Discounted rates for Family and Friends: (subject to availability)

  • $25 Summit and Schuss

  • $40 The Legend, Hawk’s Eye, and Cedar River

  • Extended Family and Friends Discount with use of a cart (employee must make the reservation).

At times, The Director of Golf may grant additional privileges or temporarily reduce privileges or access to courses on a case-by-case basis and at their sole discretion.

Ski Privileges

Eligibility:

SCR Employees are eligible to receive ski privileges based on their employment type and hours worked.

Safety and Code of Conduct: The SCR Standards of Conduct always apply to any employee on SCR property. Employees may not transfer, loan, or sell lift tickets or season passes and are subject to disciplinary action for violation of this policy. Employees must not wear SCR issued, branded uniforms on personal time. Proper ski and safety equipment, including but not limited to—helmet, goggles, gloves and fully functional gear in accordance with the National Ski Association Guidemust be used/worn at all times by all employees, family, and friends. Employees are responsible for ensuring their guests and family members are equipped to ski and for the conduct of their family and guests— without exception.

Detail of Benefit: All Employees may freely use ski privileges Monday through Friday. Full-time Employees are eligible to use their season passes on weekends. The following Blackout Dates Apply:

  • December 27 – January 2
  • Dr. Martin Luther King Holiday
  • President’s Day Holiday
  • Saturdays for Full-time Employees are subject to cancellation or postponement based on demand.

Benefits may be temporarily or permanently suspended due to behavior contrary to the SCR Standards of Conduct or violations of the Benefits policies and procedures. 

Overhead view of The Lodge at Cedar River and the slopes of Schuss Mountain next to it

Benefits include:

  • Full time Employees (30 hours or more):
    • Employee Family Season Pass(es) for Employee and Immediate Family. Immediate family members include Employee spouse, children, and current stepchildren.
    • Discount on Rental equipment for eligible family members; subject to availability.
    • $25 Discount on a Season Pass for extended family and friends.
    • Five (5) complimentary guest passes. Passes must be obtained in advance at the Human Resources Office. No additional passes beyond five will be provided.
    • 50% Discount on lift tickets for extended family and friends. Lift tickets must be obtained in advance at the Human Resources Office. Employees need not ski with family but are still responsible for guest/family conduct.
  • Part-time employees (less than 30 hours/week):
    • One (1) complimentary Employee Season pass for use Monday through Friday only.
    • Part-time employees must work a minimum average of three (3) shifts per week throughout the winter season.
    • Five (5) complimentary guest passes. Passes must be obtained in advance at the Human Resources Office. No additional passes beyond five will be provided.
  • There will be a $5 fee for replacement of any lost passes.
  • Rental: All Employees will receive ski rental at the discounted rate of $20 per day.

At times, the Director of Snow Sports may grant additional privileges or temporarily reduce privileges or access to the mountain on a case-by-case basis and at their sole discretion.

Process Steps to Obtain Passes:

  • Full time Employees (30 hours or more):
    • Current Full time Employees:
      • Pass issue will occur the first Monday and Tuesday each December.
      • Human Resources and Snow Operations will communicate details to Employees no later than the last Monday in November.
      • Only active, Full-time employees as verified by Human Resources will receive passes for themselves and family members during this period.
    • New Hires:
      • Human Resources will collect information at time of hire including names of immediate family members and communicate directly to Ski Operations.
      • New Hire will then go to Snow Operations to pick up passes
    • Separation of Employment:
      • Director of Snow Operations will receive notification of all Employees who are separated via HR/IT/Security Distribution List
  • Part time Employees (less than 30 hours per week):
    • Current Part time Employees:
      • Pass issue will occur the first Monday and Tuesday each December.
      • Human Resources and Snow Operations will communicate details to Employees no later than the last Monday in November.
      • Only active, Part time Employees as verified by Human Resources will receive passes during this period.
    • New Hires:
      • Human Resources will notify Snow Operations of new Part-time hires.
      • New Part Time Hires will then go to Snow Operations to pick up Employee pass.
    • Separation of Employment:
      • Director of Snow Operations will receive notification of all Employees who are separated via HR/IT/Security Distribution List
  • Snow Operations will NOT issue passes without validation from Human Resources of the employment status (Full time/Part time) and that an individual is actively employed by Shanty Creek Resorts.

Celebrate monthly events!

Fostering Community and Having Fun!

Human Resources and the Culture Committee are establishing a new tradition at Shanty Creek Resort! Now, at least one employee event will be scheduled a month. These events are prefect opportunities for employees to build connections and get to know their coworkers on a deeper level.

Take a look at this year's events:

January: Peace Love and Little Donuts Delivered for MLK Weekend
February: Pizza Deliveries during busy weekends
March: Employee Appreciation Days (Tubing Hill, Luncheon and SnowGlide Rides
April: Creek Days
June: Golf Lessons
June: Cooking Class Demonstration Mango Salsa ft. Compliments of Chef Wagner
July: Employee Cookout in Bellaire Room with Fireworks
August: Ice Cream Deliveries to your area: Courtesy the Executive Team
September: Golf Course Tour Day / Starbucks Discount Day
October: Chairlift Rides / Clothing Swap + Halloween Costume Contest in EARLY October
November: Creek Days
December: Employee Holiday Party

July Event Details

🎆 Employee Appreciation Event – July 3rd 🎆
Location: Parlor A & B, Lakeview
RSVP by: June 27, 2025 by Clicking HERE

We’re excited to invite all team members to our annual Employee Appreciation Event on Wednesday, July 3rd! It’s our way of saying thank you for all your hard work and dedication.

To accommodate different schedules, we’re offering two opportunities to join the celebration:

🍽 Lunch Option

Time: 11:00 AM – 1:00 PM
If you’re unable to attend in the evening, stop by for a midday meal and enjoy the festivities early!

🌭 Evening Celebration & Fireworks

Time: 6:00 PM – 9:00 PM
Join us for dinner, family fun, and a fireworks show to follow!
The room will remain open until the fireworks are over.

🍔 What’s on the Menu?

An All-American Cookout featuring:

  • Sloppy Joes
  • BBQ Chicken
  • Corn on the Cob
  • Watermelon
  • Baked Beans
  • Water Station & Soda Pitchers

👨‍👩‍👧‍👦 Employees are welcome to bring immediate family members.

Please RSVP by June 27, 2025, so we can plan accordingly.
We can’t wait to celebrate with you!

Shanty Creek Logo

Local Blood Drive: Give Back to Your Community

We're excited to announce that Shanty Creek will be hosting a blood drive on Tuesday, July 2! Our last blood drive had enough donations to help save 45 lives within our community. Sign up online HERE

Location: Parlor D
Date: Tuesday, July 2
Time: 12:00pm – 4:00pm

To show our appreciation, any employee who attempts to donate will be entered into a drawing for $50 in Mountain Money! Additionally, our partner Versiti will be giving away a $25 e-gift card.

We hope you'll consider participating in this meaningful event. Every donation helps, and your contribution could save a life.

Thank you for supporting this important cause!

Changes to Direct Deposit

Effective Immediately: All Changes to Direct Deposit will require a Pre-Note Authorization

We’d like to take a moment to explain an important NEW step in setting up or changing your direct deposit— the pre-note process—and why it is in place to protect you.

What is a Pre-Note?
A pre-note is a test transaction that occurs when you first set up or change your direct deposit information. This test allows us to verify that the bank account details you provided are correct before your actual paycheck is sent through direct deposit.

Why Is This Important?
Error Prevention: The pre-note process helps us catch any errors in your bank account or routing number before a real deposit is made. If incorrect information is used, your paycheck could be delayed or sent to the wrong account. The pre-note ensures everything is accurate to avoid this inconvenience. Over the past year, we have had numerous Employees experience significant pay issues due to incorrect account and routing details with direct deposit. This new process will prevent this.

direct deposit confirmation note

Financial Security: By verifying your banking details through a pre-note, we also add an extra layer of protection against fraud or misdirected payments. This way, we ensure your paycheck reaches the correct account every time.

Seamless Direct Deposit: Once the pre-note process is completed successfully, all future deposits will be processed smoothly. This means you can trust that your funds will arrive on time, without interruption.

What You Need to Know During the pre-note period, which typically lasts 1-2 pay cycles, your paycheck may be issued as a physical check. This will happen when Employees are setting up a new direct deposit during the hiring process or when Employees change their current direct deposit. This process is standard across all industries and designed to protect your financial information while ensuring that your paycheck reaches your account securely. We appreciate your understanding as we prioritize accuracy and security for all payroll transactions. If you have any questions or concerns regarding direct deposit or the pre-note process, please feel free to reach out to Human Resources.

Employee Well-Being: Staying Cool in the Summer Heat

This summer is set to be a hot one. With a heat wave on the way, on top of the wildfires in the west affecting air quality, having a plan when facing heat illness is crucial—more so now than ever. 

Prevention is key! It can be as simple as wearing the appropriate attire, using shaded areas for cover, or prioritizing hydration and breaks. Most importantly, checking in on your fellow employees during hot days is what will make the difference between managing the heat and responding to an emergency.

If you realize someone is more susceptible to developing or is experiencing heat illness, take action. Know the signs and be prepared this summer.

Congratulations!!!

Leaders Of The 1st Quarter 2025

 

Bill Page (Multiple Nominations) 21 Votes

Job Title: F & B Supervisor

 

Nomination 1: I want to nominate Bill Page. Bill is fairly new to our team here at Shanty Creek, and in the short time he has been here, I have been very impressed! I have heard nothing but positive feedback from his team. Under pressure during the time the linemen were here, I witnessed Bill’s quick thinking, calling in staff to make sure we had the coverage. Kudos, Bill

Nomination 2: Bill has been a breath of fresh air in the Lakeview since his arrival. Our guests and team love him. Thanks, Bill, for all you do!

Michael Moore (Multiple Nominations) 20 Votes

Job Title: Fitness Center Manager

 

Nomination 1: Michael is eager and willing to help anywhere he can and any time he’s asked. If he isn’t in the Fitness Center, you can find him driving a shuttle, helping in security, mowing the grass, jumping into the Host shift at the Cedar River Drop Off, picking up and dropping off international staff and guests at the airport, setting up game room areas when the weather is bad and bon fire pits for added guest activities. He is kind and respectful to everyone he interacts with and a cultivator of positive energy. Michael sets the bar high when it comes to being a team player, and SCR is fortunate to have him as part of our team. 

Nomination 2: Mike is always willing to help when asked. I see him working all hours of the day and not just in his department. Mike embodies what teamwork means. We see you!!!

 

Front Line Employee Of The 1st Quarter 2025

 

Kaleb Kehl (19 Votes)

Job Title: Information Systems Associate

Nomination: Kaleb’s cool, calm, and collected persona is a breath of fresh air. I am nominating Kaleb because he is always willing to jump in when needed. Kaleb is a problem solver. Thanks for being you!!

Isaac Bigsby (10 Votes)

Job Title: Cashier

 

Nomination: This is Isaac’s first year cashiering, and he has grasped every aspect, including season passes. He runs the entire shop on managements off days (s). I have full confidence in him to run the shop.

RECOGNIZE YOUR FELLOW EMPLOYEES! VOTE NOW on EMPLOYEE and LEADER of the QUARTER!!